Resolved -
All data has been restored and validated and the issue has been resolved.
May 15, 00:32 UTC
Monitoring -
All data has been restored. We are continuing to monitor as we conduct final validations on the data to ensure nothing was missed. Once all validations are completed, the incident will be marked as resolved.
May 14, 17:06 UTC
Update -
Confluence data has been completely restored across all regions. Next update when the final data restoration completes.
May 14, 06:42 UTC
Update -
OpsGenie data has been completely restored across all regions. Remaining data is expected to complete in the next 24 hrs.
Next update will in 24 hrs or upon completion of the next major data restoration.
May 13, 06:13 UTC
Update -
Identity data has been completely restored across all regions. Restoration of the remaining impacted data is expected to complete in the next 30 hrs. Next update will be shared in 6 hrs.
May 13, 00:22 UTC
Update -
Data replays are continuing and we are seeing up-to-date data appearing in some regions. We will continue to monitor progress and update again in 6 hours or at the next major change in status.
May 12, 17:44 UTC
Identified -
The cause of the issue has been identified and we are working on restoring missing data. Next update will be in three hours.
May 12, 14:08 UTC
Investigating -
We have identified an issue in our Data Lake that could potentially result in the last 6 days of data not being available in Atlassian Analytics dashboard for Identity, Atlas, Confluence entities in all regions.
The root cause is identified and are working on mitigating the impacted entities. Next update will be shared in 6 hours.
May 12, 10:43 UTC