Temporary missing data in Jira Issue history table
Incident
Report for Atlassian Analytics
Resolved
Data is fixed for all impacted customers. All validations are done.
Update
Data recovery is still in progress for few remaining impacted customers. Next update in 24 hrs
Monitoring
Data recovery is in progress for few remaining impacted customers. Next update in 24 hrs
Update
Root cause is identified and fixed. Most of the impacted data has been corrected, working on fixing the remaining impacted customers. Next post in 24 hours.
Update
We have identified the root cause of the incident and working on mitigating the impacted data and rolling out a fix. Further updates will be posted on Monday AEST.
Update
No data accuracy issues have been reported so far but we are proactively continuing to investigate the issue. Further updates in 24 hours
Investigating
We are investigating reports of intermittent accuracy issues for the Jira Issue history table for Atlassian Analytics Cloud customers. We will provide more details once we identify the root cause. We have mitigated the issue from impacting further customers.
This incident affected: Atlassian Data Lake.